Terms of service

CONDITION OF SALES 

Shipments 
All shipments are F.O.B. our Woodbridge warehouse.

Terms & Pricing 
All prices are subject to change without notice. 

A bank reference and three (3) vendor references must be submitted to establish a credit line and payment terms of net 30 days. 

Item Quantities
Ordering in case pack quantities is not mandatory but recommended as a multiple to consider.

Defective merchandise
All returns require a Return Authorization Number. All returns must be shipped freight prepaid. Unauthorised returns without Return Authorisation Number will be refused.

Shortages
Be sure to check carton count prior to signing trucker’s freight bill. All claims must be made within 5 days of receipt of goods.

KEY CONTACTS: 

Phone numbers:

  • Toll-free - 1-800-363-9191
  • Local - 416-391-3780
  • Fax - 416-391-3797

Email addresses:

Team Contacts 

Customer Service:

Sales & Marketing:


Warehouse & Shipping Department: